Gelecek Support Center

Setup guides, FAQs and solutions in one place. Can't find it? Reach us by email or WhatsApp.

← 📧 Email Setup category

📧 Email Setup · Gelecek İnternet ve Network Teknolojileri

Automatic Forwarding Rules (Filters)

Automatic forwarding rules (filters) let you automatically sort, file, or forward your incoming mail based on its sender, subject, or content. Beyond a simple "forward every mail to here" rule, you can set up smart conditional rules to keep your inbox organized.

Rule examples:

  • Move mail from a specific customer to the "Customers" folder.
  • Forward mail with "invoice" in the subject to muhasebe@.
  • Automatically move newsletter and notification mail to a separate folder.
  • File and label mail related to a specific project.

Creating a filter via webmail:

  1. Log in at https://mail.gelecekint.com with your full email address and password.
  2. Go to Settings > Filters.
  3. Click New Filter / Add Rule and give the rule a name.
  4. Set a condition: for example "Sender contains: musteri@firma.com" or "Subject contains: invoice".
  5. Choose an action: "Move to folder", "Forward to address", "Forward a copy", "Delete", or "Mark as read".
  6. Click Save. The rule applies to mail arriving from that point on.

Setting up conditional forwarding: If you want to forward only certain mail to someone else, choose "Forward to address" as the action and enter the target address. If you also want the mail to stay in your mailbox, don't forget to select the "Keep a copy" option; otherwise the forwarded mail won't appear in your own mailbox.

Rule order matters: Filters run in order from top to bottom. If a mail is processed by a rule higher up that says "stop rules", it won't be caught by the rules below. So put specific rules at the top and general rules at the bottom.

Things to watch out for: Be certain when setting up rules with a "Delete" action; a wrong condition can silently delete important mail. Verify the rule you created by sending a test mail from the relevant sender. If a mail seems to "go missing" later, this filter list is the first place to look.

If you want to set up a complex forwarding scenario (for example multiple conditions, or a server-level rule), write your needs to destek@gelecekint.com; we will define and test it for you.

Related Articles

Setting Up an Email Account in Outlook (IMAP)
Forwarding Email to Another Address
Setting Up Email in Thunderbird
Logging In to and Using Webmail
Was this article helpful?

Problem not solved? Email the relevant address to create a support request:

✉️ destek@gelecekint.com ✉️ destek@gelecekdijital.com