Troubleshooting Internet / Network Connection Issues

Basic checks for connection issues:

• Turn your modem/router off for 30 seconds, then back on.
• Make sure the cables are plugged in and in good condition.
• Try a wired connection instead of wireless.
• Check whether the problem also occurs on another device.

For corporate network, firewall, or VPN issues, please create a support request; our team will connect remotely to investigate.